Frequently Asked Questions
Where can I
find Silver Spring Wi-Fi?
SS Wi-Fi is available in Downtown Silver Spring in an area roughly
bounded by Colesville Road to the North and West, Fenton Street to the
North and East, Wayne Avenue to the South, and perhaps Ramsey Avenue to
the West. The service area is at street level. See service area map
How can I use wireless Internet in
Wireless access uses the Wi-Fi standard (also known as IEEE 802.11b or
g). Your laptop may have wireless built-in, or you can add a Wi-Fi
compatible network card to it. Most users can simply bring their
wireless-enabled laptop computer or other wireless device to the
Downtown region and turn it on. The computer will automatically
recognize the wireless network. If there are multiple wireless networks
detected, you will need to select the SS Wi-Fi network to connect to the
appropriate access point. Only the SS Wi-Fi name will work for
public Wi-Fi access.
Are there any
restrictions on my use of the Internet?
Use of the SS Wi-Fi network implies that you agree to abide by the Internet User Policy
the Internet over SS Wi-Fi implies your acceptance of the Internet User
Will I need any special settings or
passwords to connect?
service is open to all users. No special encryption settings, user
names, or passwords are required. There is no guarantee of reliability,
performance, or privacy.
Can the SS Wi-Fi
sponsors help me configure my computer?
you are responsible for your own equipment. The SS Wi-Fi sponsors (MCG,
AOI) do not take responsibility for any changes you make to your
computer's settings and cannot make any guarantee about the
compatibility of your equipment with the SS Wi-Fi network.
my information safe while using
The SS Wi-Fi network is not secure. Anyone with a wireless card may
attach to the network. SS Wi-Fi does not provide security or
confidentiality for your computer or data. Connecting your
computer to the Internet via SS Wi-Fi exposes it to the same viruses and
other security risks as any Internet connection. You are responsible
for ensuring that your computer is protected against such threats. You
use SS Wi-Fi at your own risk.
Can I print
while using wireless?
Can I search the Internet
web using wireless?
Go to the SS Wi-Fi Welcome page, Log-on, and select your favorite
email doesn’t work! I can’t
A. SS Wi-Fi
operates with a limited set of IP protocols. SS Wi-Fi
permits POP3 (110) but it does not permit SMTP (25).
Your email, e.g. Outlook, may use POP3 to
retrieve email and SMTP to send email. If
this is the case you will be able to “get”
your email but not “send” email. SS Wi-Fi recommends using WEB email
instead of Outlook or other POP3 email clients
Q10. What is the SSID for Silver Spring Wi-Fi?
The SSID for Silver Spring Wi-Fi is SSWIFI.
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